| Philips 32PFL3504D/F7 32-Inch 720p LCD HDTV |  | Brand: Philips
Category: CE
Department: Televisions & Projectors
List Price: $599.99
Buy New: $450.00
as of 7/30/2010 14:38 EDT details
You Save: $149.99 (25%)
In Stock
New (3) from $450.00
Seller: Eason's Store
Rating:  13 reviews
Sales Rank: 12,991
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries: 2
Display Size: 32
Shipping Weight (lbs): 20.8
Dimensions (in): 8.7 x 30.8 x 22.5
MPN: 32PFL3504D/F7
Model: 32PFL3504D/F7
UPC: 858399218403
EAN: 0858399218403
Release Date: April 21, 2009
Availability: Usually ships in 1-2 business days
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| Features:
| • | 720p resolution; ATSC / QAM / NTSC | | • | 10000:1 dynamic; 2500:1 native contrast ratio | | • | 16:9 widescreen aspect ratio | | • | 8ms response time | | • | Pixel Plus HD engine |
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| Accessories:
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| Similar Items:
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| Editorial Reviews:
Product Description
1366 x 768 pixels in hi-def resolution10,000:1 Contrast ratio16:9 widescreen aspect ratio8ms response time3 HDMI, 2 components, 2 S-Video and 2 composite video inputsBuilt-in analog tuner/digital tuner NTSC and ATSCIncludes remote control and tabletop swivel stand
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| Customer Reviews:
Showing reviews 1-5 of 13
 TV GOES BAD IN 2-4 YRS!!! NO SERVICE OR SUPPORT FROM PHILIPS June 27, 2010
A. Anchlia (NY)
1 out of 3 found this review helpful
My PHILIPS LCD TV died after giving hardly 3 years of service. I have been a victim of PHILIPS dubious customer service - please aviod PHILIPS if you want to avoid being a victim too. I am pasting my chat script with their customer support:
Please wait while we find an available agent
You have been connected to Sean .
Sean : Hello Aash, and welcome to Philips Consumer Lifestyle. My name is Sean. Thank you for contacting us.
aash: Well thank you too Sean,
aash: I have trying to reach Televisions (purchased before 2008)
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Major Holidays
Sean : I understand that you are looking for Philips contact information.
aash: this the customer Service Line for Televisions (purchased before 2008)
aash: yes ... I am looking for someone to help me locate a authorized Philips Repair Service
aash: or give me the manual for the MODEL: 37PF7320a/37
aash: a service mnaual
Sean : I am providing you with the link to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions, possible model upgrades or to download the instruction manual for your player.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ...
aash: I have already done tha
aash: t
aash: What I need is a service provider that can fix the TV ?
Sean : Unfortunately, we do not have service manual online and apologize for any inconvenience that might have caused.
aash: Its a thousand dollar TV ...
aash: what do I do with it ?
Sean : Aash, we do not have Philips authorized service centers however you may contact our Consumer Care Center representatives with the help of the phone number provided in the user's manual.
Sean : One of the representatives will assist you to the best of your satisfaction.
aash: Can I get the number of the PHILIPS NORTH AMERICA contact person who can really help me ... and not offer apologies ?
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
Sean : Based on the information you have provided your product is out of warranty.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ... I finally called another numbver ... and they also told me that ... they " apologize for any inconvenience "
Sean : Since you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television repair center in your local area.
Sean : They can best advise you of next steps and costs for repair. Please contact a local service center in your area to get your TV serviced.
aash: so out warranty ... a PHILIPS product is ....
aash: WHO IS THAT " local service center "
aash: is all I am asking of you ...
aash: is there a number
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'.
aash: and why can I not know the error codes ... the TV is giving a long RED LED blink followed by four slow LED blinks
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with an estimated cost.
Sean : If that location is not nearby, call them to see whether they can recommend a closer repair center.
aash: Is that some kind of top secret missiel technology ...
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
aash: I neeed to know ... if it is even worth repairing
aash: this piece
aash: I am reading on the blogs that people with same model are reporting issues like fire / explosion from the same model ...
aash: I need to know I am dealing with here
aash: why can't you just tell me what the error code means
aash: PLEASE !!!
aash: HOW ETHICAL IS WHAT PHILIPS DOING ?
aash: Mr.Sean Are you still there ?
Sean : Yes Aash, I am still online.
Sean : I would have been happy to furnish you with the requested information however we at online are provided with the information on Philips MP3 and Portable DVD players.
aash: but I am reaching PHILIPS beacuse nobody answers the line I am supposed to call and the one I reached offered me "apologies"
aash: Why is it that nobody even wants to listen ... there are people on the BLOG saying that this product does not lasts only two to four years ...
aash: others are reporting incidents like fire/explosion !!!
aash: PLEASE SEARCH ON GOOGLE ...
Sean : We receive consumer calls about our products and our company. All comments are reported to management as we continually look for ways to improve our products.
Sean : We assure you that the issue you are calling about will be forwarded to them for review as well
aash: Come on ... I have been trying to reach the line for Televisions purchased before 2008
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
aash: for the last seven days ...
aash: and nobody even bother to pick up the phone ...
Sean : Please accept my apologies since I am unable to help you directly in this matter as we have information on Philips MP3 players.
aash: give it a try ... call the number
aash: can you give me a person I can reach ... who is responsible for Consumer Electronics TELEVISIONs at PHILIPS
aash: I mean someone who can do things other than "apologize"
Sean : We do not have access to call and I request you search Philips support page for contact information.
aash: ha ha ha .... PHILIPS support is a joke ... ONE LAST TIME ... seriously ... given all that being said on the BLOGs and what I am experiencing first hand ... I would advise you to escalate my request
Sean : Sure Aash, I will forward this issue from my end.
aash: TO WHOM?
aash: ok take my phone number ... have some one call me ... (If you care) 718 304 7361
aash: Mr.Sean Are you still there ?
Sean : Yes Aash.
aash: So who are going to escalate this to?
aash: *So who are you going to escalate this to?
Sean : I will forward this to our Consumer Care Manager.
Sean : Is there anything else I can assist you with?
aash: I am not sure if there is someone with that title beacuse I tried in vain to reach someone at you Andover MA office today ... but anyway go ahead and will wait for until tommorow evening if someone gets back to me
Sean : Thank you for your patience and understanding.
Sean : Thank you for contacting Philips. We hope we brought Sense and Simplicity to you today. We are available 24 hours a day, 7 days a week. Thank you again. Have a nice day.
You have been using online chat support at Philips Consumer Lifestyle. You may now close this window.
Your session has ended. You may now close this window.
 A great deal & great quality !! May 29, 2010
C. Wright (Virginia, USA)
1 out of 1 found this review helpful
I can't complain one bit about this television. I had first bought a Sylvania 720p TV at Target, but it had a defective HDMI slot, so I returned it. Am I glad I did!! I saw this Philips model for $40 more and decided to go with it instead.
Setup was simple....it took about five minutes to screw on the base (the only tool you will need is a small Phillip's head screwdriver), connect a DVD player, cable line, and HDMI cable. It worked right the very 1st time. And also, unlike the Sylvania model, there is a Comcast universal remote code for the Philips TV.
The sound is OK...not the best in the world...but it works & sounds decent in stereo programming....
Definitely check it out!!
Good Picture Quality May 22, 2010
photographer in FL (FL, USA)
2 out of 2 found this review helpful
Bought this TV 2 weeks ago, very satisfied with this TV.
Pros:
1 very good picture quality.
2 for $300, it has all types of inputs, I can connect all my video source to it without problem.
Cons:
1 Sound is not a pro level.
2 The base can not be rotated. not very convenient if you want to watch it from different angles.
3 Poor remote control.
A 4.5 star is adequate for this TV.
Great TV, bonus feature April 18, 2010
J. Beck (Waldorf, MD USA)
0 out of 3 found this review helpful
I bought 2 of these TV's last month. The picture is great, very clear. Sound is clear, but not very loud.
One thing I haven't seen mentioned anyplace is when I get an incoming voice call (I have Comcast VOIP via cable internet) , this TV displays the caller ID on the Television. I don't know if this is picked up via the cable signal itself or if my phone is somehow transmitting this. I am leaning more towards the signal on the cable connection itself.
Phillips 32" LCD HDTV March 30, 2010
Billy J. Baker (Maryland, USA)
0 out of 1 found this review helpful
Only disappointed about one aspect of this TV and that is the sound. There are three other Phillips TVs in our home and none of them are as bad as this one. Also, this is the only Phillips TV in our home that does not have an earphone jack. We use this jack on our other televisions to attach external Boze speakers to improve the sound by turning off the internal speakers. On this set if external speakers are attached to the real audio outputs there is no way to turn off the internal speakers of the TV. This defeats the purpose of creating a more mellow sound. I have spent many frustrating moments trying to find a way to accomplish sound improvement. The manual does not address the issue.
Showing reviews 1-5 of 13
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